# Latest **URL:** https://community.sambanova.ai/latest.md [Latest](https://community.sambanova.ai/latest.md) · [Categories](https://community.sambanova.ai/categories.md) · [Tags](https://community.sambanova.ai/tags.md) --- ## [Managing Credits](https://community.sambanova.ai/t/managing-credits/1653)
**Author:** [@kienman](https://community.sambanova.ai/u/kienman)\ **Replies:** 3\ **Last updated:** [October 8, 2026, 6:49am UTC](https://community.sambanova.ai/t/managing-credits/1653 "2026-10-08T06:49:46Z")
Hello, I am trying to use sambanova for inference as part of a customer facing app. There are several blockers however: I cannot find a way to get warnings when my credit runs low (e.g. I want to get emails when it goe… --- ## [Developer tier free models not working](https://community.sambanova.ai/t/developer-tier-free-models-not-working/1717)
**Author:** [@dfaizanj](https://community.sambanova.ai/u/dfaizanj)\ **Replies:** 6\ **Last updated:** [September 21, 2026, 4:30am UTC](https://community.sambanova.ai/t/developer-tier-free-models-not-working/1717 "2026-09-21T04:30:48Z")
I added card payment details to the sambanova cloud for developer tier access abut even after adding card details i face issue of ratelimits after one single message of request it says no credits and after sometime it an… --- ## [Why is Gemma 4 feel so delayed](https://community.sambanova.ai/t/why-is-gemma-4-feel-so-delayed/1719)
**Author:** [@ostoveland](https://community.sambanova.ai/u/ostoveland)\ **Replies:** 2\ **Last updated:** [September 15, 2026, 1:15pm UTC](https://community.sambanova.ai/t/why-is-gemma-4-feel-so-delayed/1719 "2026-09-15T13:15:43Z")
Even with a very simple question such as “What is 5 + 5?”, the response takes noticeably long to appear. The model generates the correct answer, “5 + 5 = 10,” at around 160 tokens per second, but the total response time … --- ## [Is your gemma 4 16 bit precision?](https://community.sambanova.ai/t/is-your-gemma-4-16-bit-precision/1718)
**Author:** [@jonathan](https://community.sambanova.ai/u/jonathan)\ **Replies:** 2\ **Last updated:** [September 11, 2026, 9:31am UTC](https://community.sambanova.ai/t/is-your-gemma-4-16-bit-precision/1718 "2026-09-11T09:31:59Z")
I may have missed the answer in documentation. --- ## [I have credits in my Account still API complaints that Out of Credits](https://community.sambanova.ai/t/i-have-credits-in-my-account-still-api-complaints-that-out-of-credits/1706)
**Author:** [@ritesh.khapre](https://community.sambanova.ai/u/ritesh.khapre)\ **Replies:** 16\ **Last updated:** [September 4, 2026, 6:13am UTC](https://community.sambanova.ai/t/i-have-credits-in-my-account-still-api-complaints-that-out-of-credits/1706 "2026-09-04T06:13:53Z")
Hi I have credits in my Account still API complaints that Out of Credits, Is there any issue going on? Please update --- ## [The developer plan doesn't work](https://community.sambanova.ai/t/the-developer-plan-doesnt-work/1707)
**Author:** [@dmitry.v2812](https://community.sambanova.ai/u/dmitry.v2812)\ **Replies:** 8\ **Last updated:** [August 13, 2026, 11:03am UTC](https://community.sambanova.ai/t/the-developer-plan-doesnt-work/1707 "2026-08-13T11:03:07Z")
Hello! I have registered, added my card and billing address, but still getting «Add card to upgrade». Can you help me with changing, please? --- ## [Question about free tier](https://community.sambanova.ai/t/question-about-free-tier/1711)
**Author:** [@leonardogmez2781192](https://community.sambanova.ai/u/leonardogmez2781192)\ **Replies:** 0\ **Last updated:** [August 12, 2026, 4:21pm UTC](https://community.sambanova.ai/t/question-about-free-tier/1711 "2026-08-12T16:21:20Z")
Do new accounts in free tier not receive free credits anymore, genuinely curious? Tried helping a friend of mine make an account so he could check Sambanova’s services, but now a payment method is needed to use it. --- ## [Cant move to developer plan](https://community.sambanova.ai/t/cant-move-to-developer-plan/1708)
**Author:** [@hernan1422fernandez](https://community.sambanova.ai/u/hernan1422fernandez)\ **Replies:** 3\ **Last updated:** [August 10, 2026, 2:49pm UTC](https://community.sambanova.ai/t/cant-move-to-developer-plan/1708 "2026-08-10T14:49:44Z")
My account is stuck on the Free tier even though I’ve already added a valid payment method. In fact, I have two cards showing under “Add Card” in my billing settings, but the plan still shows Free as the Active Plan and … --- ## [The daily limit is not resetting after 24 hours](https://community.sambanova.ai/t/the-daily-limit-is-not-resetting-after-24-hours/1704)
**Author:** [@aaronkjayee01](https://community.sambanova.ai/u/aaronkjayee01)\ **Replies:** 5\ **Last updated:** [August 4, 2026, 6:06pm UTC](https://community.sambanova.ai/t/the-daily-limit-is-not-resetting-after-24-hours/1704 "2026-08-04T18:06:56Z")
Hey… I am a free tier user on sambanova I am not able to use any models on sambanova as of today… yesterday i had exhausted the limit but its been more than 24 hours since i exhausted it but still i am not able to acces… --- ## [Managing Credits](https://community.sambanova.ai/t/managing-credits/1697)
**Author:** [@odufuwas](https://community.sambanova.ai/u/odufuwas)\ **Replies:** 4\ **Last updated:** [July 28, 2026, 7:38pm UTC](https://community.sambanova.ai/t/managing-credits/1697 "2026-07-28T19:38:55Z")
Hello, I am trying to use sambanova for inference as part of a voice agent application. I am trying it out along with other providers, I have a one major concern: I purchased a $5 credit only to realize that the $5 expi… --- ## [Sambanova 2x overcharge for tokens: identical requests billed inflated token counts](https://community.sambanova.ai/t/sambanova-2x-overcharge-for-tokens-identical-requests-billed-inflated-token-counts/1698)
**Author:** [@joel](https://community.sambanova.ai/u/joel)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 1:06am UTC](https://community.sambanova.ai/t/sambanova-2x-overcharge-for-tokens-identical-requests-billed-inflated-token-counts/1698 "2026-07-27T01:06:11Z")
Same request body, sent repeatedly, is not billed the same amount of prompt tokens, and the errors overwhelmingly point up. 40x call battery, byte identical 35-token prompt were billed 2810 ,1927, and 4439 tokens for 14… --- ## [可以有中文嗎? 我需要中文系統](https://community.sambanova.ai/t/topic/1690)
**Author:** [@vikingchang1208](https://community.sambanova.ai/u/vikingchang1208)\ **Replies:** 0\ **Last updated:** [July 20, 2026, 4:22am UTC](https://community.sambanova.ai/t/topic/1690 "2026-07-20T04:22:34Z")
I need to use chinese --- ## [Login Failure: Failed to exchange token: oauth2: "invalid\_grant" "Invalid authorization code"](https://community.sambanova.ai/t/login-failure-failed-to-exchange-token-oauth2-invalid-grant-invalid-authorization-code/1681)
**Author:** [@ryan1](https://community.sambanova.ai/u/ryan1)\ **Replies:** 5\ **Last updated:** [July 14, 2026, 1:42pm UTC](https://community.sambanova.ai/t/login-failure-failed-to-exchange-token-oauth2-invalid-grant-invalid-authorization-code/1681 "2026-07-14T13:42:45Z")
Hello Support Team, I am unable to log into my SambaNova Cloud account and am repeatedly getting blocked by an authentication error during the sign-in process. Error Message: “Failed to exchange token: oauth2: “invalid… --- ## [I am locked out of my account](https://community.sambanova.ai/t/i-am-locked-out-of-my-account/1686)
**Author:** [@tihomir](https://community.sambanova.ai/u/tihomir)\ **Replies:** 6\ **Last updated:** [July 10, 2026, 12:26pm UTC](https://community.sambanova.ai/t/i-am-locked-out-of-my-account/1686 "2026-07-10T12:26:19Z")
Hi. I recently changed my main domain on google workspaces and now I can’t sign in my account in samba nova. I am using sambanova with google SSO. But going in with the new domain created a new account. For example Strip… --- ## [Plan to develop asset, but without access gemma4 31b](https://community.sambanova.ai/t/plan-to-develop-asset-but-without-access-gemma4-31b/1684)
**Author:** [@kauagabrielbr05](https://community.sambanova.ai/u/kauagabrielbr05)\ **Replies:** 4\ **Last updated:** [July 6, 2026, 4:02pm UTC](https://community.sambanova.ai/t/plan-to-develop-asset-but-without-access-gemma4-31b/1684 "2026-07-06T16:02:48Z")
My developer plan says it’s in effect, but gemma 4.31b isn’t workingEven with the linked credit card, it says “A payment method is required. Please set up a payment method to continue.” Please help. --- ## [The development plan isn't working](https://community.sambanova.ai/t/the-development-plan-isnt-working/1683)
**Author:** [@kauagabrielbr05](https://community.sambanova.ai/u/kauagabrielbr05)\ **Replies:** 3\ **Last updated:** [July 6, 2026, 8:42am UTC](https://community.sambanova.ai/t/the-development-plan-isnt-working/1683 "2026-07-06T08:42:27Z")
I added the card and even bought credits, but it didn’t upgrade to the dev plan, Please help me. --- ## [Rate limits for Developer Tier still only 20 requests per minute](https://community.sambanova.ai/t/rate-limits-for-developer-tier-still-only-20-requests-per-minute/1614)
**Author:** [@iamdiraj](https://community.sambanova.ai/u/iamdiraj)\ **Replies:** 7\ **Last updated:** [July 2, 2026, 6:06pm UTC](https://community.sambanova.ai/t/rate-limits-for-developer-tier-still-only-20-requests-per-minute/1614 "2026-07-02T18:06:34Z")
still stuck on free tier even though I have a credit card enabled. please fix. --- ## [Intermittent service rejection due to billing hickups](https://community.sambanova.ai/t/intermittent-service-rejection-due-to-billing-hickups/1679)
**Author:** [@matvey.teplov](https://community.sambanova.ai/u/matvey.teplov)\ **Replies:** 2\ **Last updated:** [July 1, 2026, 3:46pm UTC](https://community.sambanova.ai/t/intermittent-service-rejection-due-to-billing-hickups/1679 "2026-07-01T15:46:41Z")
Hi, I am getting issues accessing the models while my account actually has plenty of credits available. This is happening inconsistently for MiniMax-2.7 - looks like one node is failing in the front end to check the bil… --- ## [KSA Sovereign Endpoint](https://community.sambanova.ai/t/ksa-sovereign-endpoint/1678)
**Author:** [@yassine33250](https://community.sambanova.ai/u/yassine33250)\ **Replies:** 2\ **Last updated:** [June 26, 2026, 4:36pm UTC](https://community.sambanova.ai/t/ksa-sovereign-endpoint/1678 "2026-06-26T16:36:36Z")
Hello, Do you have a KSA Sovereign endpoint ? It’s a requirement for a gov entity. Thank you, --- ## [Connection Error on DeepSeek V3.2](https://community.sambanova.ai/t/connection-error-on-deepseek-v3-2/1673)
**Author:** [@vivi.may012000](https://community.sambanova.ai/u/vivi.may012000)\ **Replies:** 3\ **Last updated:** [June 22, 2026, 1:10pm UTC](https://community.sambanova.ai/t/connection-error-on-deepseek-v3-2/1673 "2026-06-22T13:10:44Z")
Hii, I saw the post under me and I was wondering if I have the same problem in ISP. I have double checked my configuration yet it still says Network Error. I’ve actually tried switching different internet providers, in … --- ## [Gemma-4 image in tool call response](https://community.sambanova.ai/t/gemma-4-image-in-tool-call-response/1677)
**Author:** [@joel](https://community.sambanova.ai/u/joel)\ **Replies:** 2\ **Last updated:** [June 22, 2026, 5:15am UTC](https://community.sambanova.ai/t/gemma-4-image-in-tool-call-response/1677 "2026-06-22T05:15:06Z")
Following up on previous thread, I have attempted migrating my service to sambanova, but running into a showstopper issue -and this means I can’t move to you now. Specifically: images in tool response result in 500 unex… --- ## [Gemma-4 reasoning](https://community.sambanova.ai/t/gemma-4-reasoning/1675)
**Author:** [@joel](https://community.sambanova.ai/u/joel)\ **Replies:** 2\ **Last updated:** [June 18, 2026, 12:01pm UTC](https://community.sambanova.ai/t/gemma-4-reasoning/1675 "2026-06-18T12:01:44Z")
I’m evaluating sambanova for moving my gemma-4 workload over here for fast inference. I have two critical questions about the platform, unanswered in either docs, or playground: Do you support reasoning with gemma-4? … --- ## [Availability of new models](https://community.sambanova.ai/t/availability-of-new-models/1676)
**Author:** [@yassine9](https://community.sambanova.ai/u/yassine9)\ **Replies:** 3\ **Last updated:** [June 17, 2026, 7:29am UTC](https://community.sambanova.ai/t/availability-of-new-models/1676 "2026-06-17T07:29:33Z")
Hello, I would like to know if it’s planned in your roadmap to add Kimi’s model ? Also about Minimax models, how many months should we wait before getting the last version ? Thank you, --- ## [Connection error when calling DeepSeek V3.1 via SambaNova API - Failed to fetch](https://community.sambanova.ai/t/connection-error-when-calling-deepseek-v3-1-via-sambanova-api-failed-to-fetch/1672)
**Author:** [@leonardogmez2781192](https://community.sambanova.ai/u/leonardogmez2781192)\ **Replies:** 9\ **Last updated:** [June 11, 2026, 1:37pm UTC](https://community.sambanova.ai/t/connection-error-when-calling-deepseek-v3-1-via-sambanova-api-failed-to-fetch/1672 "2026-06-11T13:37:18Z")
Hi everyone, I’m experiencing a connection issue with DeepSeek V3.1 on SambaNova. When making API requests, I get: “Network error, try again!” / “Failed to fetch (unk)” .This started happening yesterday. What I’ve tr… --- ## [A payment method is required to use \`MiniMax-M2.7\`. Please set up a payment method to continue](https://community.sambanova.ai/t/a-payment-method-is-required-to-use-minimax-m2-7-please-set-up-a-payment-method-to-continue/1671)
**Author:** [@eddietoth1](https://community.sambanova.ai/u/eddietoth1)\ **Replies:** 4\ **Last updated:** [June 8, 2026, 6:12pm UTC](https://community.sambanova.ai/t/a-payment-method-is-required-to-use-minimax-m2-7-please-set-up-a-payment-method-to-continue/1671 "2026-06-08T18:12:06Z")
Getting this error while trying to use MiniMax M2.7, just signed up for SambaNova. I’ve added a valid payment method, address and everything yet it still doesn’t work. How can I get it to work? --- ## [Disaggregated Inference](https://community.sambanova.ai/t/disaggregated-inference/1670)
**Author:** [@david.keane](https://community.sambanova.ai/u/david.keane)\ **Replies:** 2\ **Last updated:** [June 8, 2026, 12:22pm UTC](https://community.sambanova.ai/t/disaggregated-inference/1670 "2026-06-08T12:22:55Z")
Very interesting session at Computex and demo at the Intel Keynote about disaggregated inference - the performance demonstrated would be significant in the industry - will you be publishing some more details here? includ… --- ## [Is sambanova a serious company?](https://community.sambanova.ai/t/is-sambanova-a-serious-company/1667)
**Author:** [@ericB](https://community.sambanova.ai/u/ericB)\ **Replies:** 2\ **Last updated:** [June 8, 2026, 12:04am UTC](https://community.sambanova.ai/t/is-sambanova-a-serious-company/1667 "2026-06-08T00:04:25Z")
Deprecating 2 of the only multimodal models with 3 days heads up? Rush in to introduce Gemma 4 model that doesn’t even exist in documentation and register sub 200 tps in my local benchmark? I might as well go back to nor… --- ## [Add Credits flow creates invoices that immediately auto-VOID — card never charged](https://community.sambanova.ai/t/add-credits-flow-creates-invoices-that-immediately-auto-void-card-never-charged/1665)
**Author:** [@fjura](https://community.sambanova.ai/u/fjura)\ **Replies:** 3\ **Last updated:** [June 1, 2026, 7:05pm UTC](https://community.sambanova.ai/t/add-credits-flow-creates-invoices-that-immediately-auto-void-card-never-charged/1665 "2026-06-01T19:05:40Z")
Hi SambaNova team, I’m hitting a reproducible failure where the “Add Credits” flow on Plans → Commits and Credits creates an invoice that is auto-voided within seconds, the card on file is never charged, and balance\_uni… --- ## [DeepSeek Network Error](https://community.sambanova.ai/t/deepseek-network-error/1664)
**Author:** [@jinu.kpdh0620](https://community.sambanova.ai/u/jinu.kpdh0620)\ **Replies:** 3\ **Last updated:** [May 21, 2026, 9:31pm UTC](https://community.sambanova.ai/t/deepseek-network-error/1664 "2026-05-21T21:31:34Z")
Are the Deepseek models experiencing some issues? I kept getting network error even though my internet is fine --- ## [I Keep getting “429 Rate Limit” error on Developer account](https://community.sambanova.ai/t/i-keep-getting-429-rate-limit-error-on-developer-account/1654)
**Author:** [@marco](https://community.sambanova.ai/u/marco)\ **Replies:** 10\ **Last updated:** [May 21, 2026, 7:44am UTC](https://community.sambanova.ai/t/i-keep-getting-429-rate-limit-error-on-developer-account/1654 "2026-05-21T07:44:48Z")
I keep getting the “429 Rate Limit” error, indicating that I’ve exceeded the token usage limit of 200,000. However, I have an active Developer account. This limit should be the one for the free account. I don’t understa… [Next page](https://community.sambanova.ai/latest.md?page=1)