# Data handling and retention

**URL:** <https://community.sambanova.ai/t/data-handling-and-retention/1314>\
**Category:** Discussion\
**Tags:** dev, support-knowledge\
**Created:** [August 18, 2025, 11:21am UTC](https://community.sambanova.ai/t/data-handling-and-retention/1314 "2025-08-18T11:21:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mirnaarasia](https://sea1.discourse-cdn.com/sambanova/user_avatar/community.sambanova.ai/mirnaarasia/32/1738_2.png) [@mirnaarasia](https://community.sambanova.ai/u/mirnaarasia)\
**Post date:** [August 18, 2025, 11:21am UTC](https://community.sambanova.ai/t/data-handling-and-retention/1314/1 "2025-08-18T11:21:40Z")

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Hello, I’m considering using SambaNova Cloud and wanted to clarify how data is handled.

Are user prompts and model outputs stored in any way, and if so, for how long? Also, are they ever used for training or fine-tuning, or are they only processed temporarily to provide responses?

Appreciate any clarification you can provide.

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**Author:** ![Dhananjay\_Biyani](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@Dhananjay\_Biyani](https://community.sambanova.ai/u/Dhananjay_Biyani)\
**Post date:** [August 18, 2025, 12:01pm UTC](https://community.sambanova.ai/t/data-handling-and-retention/1314/2 "2025-08-18T12:01:20Z")

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Hello

We appreciate your concern. SambaNova values user privacy and data security. By default, input tokens and prompts sent to the API are not stored or archived and are not used for training or fine-tuning.  
For more details on how we handle user data, you can refer [SambaNova Cloud Terms of Service](https://sambanova.ai/cloud-end-user-license-agreement?_gl=1*1dud2w5*_gcl_aw*R0NMLjE3NTU1MTY0NjcuQ2owS0NRandub3ZGQmhEbkFSSXNBTzRWN21EeWNYSi1kV3JuQUhGeHdHSmszY1BGMnJCWFFIYlpsOHh2c0YwTXNQYUFKUndsWDl4ZFYtUWFBcmhXRUFMd193Y0I.*_gcl_au*MTIyNTc1NjIzNi4xNzU1NDI2MDYz*_ga*MjM0NTAyODM0LjE3NDc2MzgzNDY.*_ga_2D4J2VB6SX*czE3NTU1MTYxOTAkbzEzMSRnMSR0MTc1NTUxNzU3NiRqNTQkbDAkaDA.)

Regards  
Dhananjay

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<div class="post-metadata">

**Author:** ![mirnaarasia](https://sea1.discourse-cdn.com/sambanova/user_avatar/community.sambanova.ai/mirnaarasia/32/1738_2.png) [@mirnaarasia](https://community.sambanova.ai/u/mirnaarasia)\
**Post date:** [August 20, 2025, 2:03am UTC](https://community.sambanova.ai/t/data-handling-and-retention/1314/3 "2025-08-20T02:03:04Z")

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Hello.

Thanks for the clarification. I had a quick follow-up after reading the Terms of Service. From what I understand, prompts and outputs count as Customer Content and aren’t collected, while only Service Usage Data (like metrics) may be used for operations and improvements.

Can you confirm that user inputs and prompts are not part of Service Usage Data?

Thank you in advance.