# \#support-knowledge **URL:** https://community.sambanova.ai/tag/support-knowledge/32.md [Latest](https://community.sambanova.ai/latest.md) · [Categories](https://community.sambanova.ai/categories.md) · [Tags](https://community.sambanova.ai/tags.md) --- ## [Managing Credits](https://community.sambanova.ai/t/managing-credits/1653)
**Author:** [@kienman](https://community.sambanova.ai/u/kienman)\ **Replies:** 3\ **Last updated:** [October 8, 2026, 6:49am UTC](https://community.sambanova.ai/t/managing-credits/1653 "2026-10-08T06:49:46Z")
Hello, I am trying to use sambanova for inference as part of a customer facing app. There are several blockers however: I cannot find a way to get warnings when my credit runs low (e.g. I want to get emails when it goe… --- ## [Managing Credits](https://community.sambanova.ai/t/managing-credits/1697)
**Author:** [@odufuwas](https://community.sambanova.ai/u/odufuwas)\ **Replies:** 4\ **Last updated:** [July 28, 2026, 7:38pm UTC](https://community.sambanova.ai/t/managing-credits/1697 "2026-07-28T19:38:55Z")
Hello, I am trying to use sambanova for inference as part of a voice agent application. I am trying it out along with other providers, I have a one major concern: I purchased a $5 credit only to realize that the $5 expi… --- ## [Issues with DeepSeek model v3.1](https://community.sambanova.ai/t/issues-with-deepseek-model-v3-1/1593)
**Author:** [@w2545094](https://community.sambanova.ai/u/w2545094)\ **Replies:** 1\ **Last updated:** [March 5, 2026, 3:24pm UTC](https://community.sambanova.ai/t/issues-with-deepseek-model-v3-1/1593 "2026-03-05T15:24:35Z")
Hello, I’d like to know if the DeepSeek models are down. Or if the usage is too high at this moment. --- ## [LLM Model access](https://community.sambanova.ai/t/llm-model-access/1362)
**Author:** [@bharatkumar](https://community.sambanova.ai/u/bharatkumar)\ **Replies:** 4\ **Last updated:** [September 25, 2025, 7:21pm UTC](https://community.sambanova.ai/t/llm-model-access/1362 "2025-09-25T19:21:30Z")
Can we get access to qwen2.5-vl-72b model on request? --- ## ["Day 42/100 – Built an AI WhatsApp Agent with SambaNova + n8n 🚀](https://community.sambanova.ai/t/day-42-100-built-an-ai-whatsapp-agent-with-sambanova-n8n/1346)
**Author:** [@mkhristi32](https://community.sambanova.ai/u/mkhristi32)\ **Replies:** 1\ **Last updated:** [September 6, 2025, 11:11pm UTC](https://community.sambanova.ai/t/day-42-100-built-an-ai-whatsapp-agent-with-sambanova-n8n/1346 "2025-09-06T23:11:40Z")
Ask WhatsApp ‘How’s my day?’ and get your full schedule instantly. No apps, no friction — all powered by SambaNova’s lightning-fast AI. :high\_voltage: #100DaysOfAIAutomations #SambaNova #n8n ai #WhatsApp #Automation" … --- ## [Handling and keeping records](https://community.sambanova.ai/t/handling-and-keeping-records/1326)
**Author:** [@andrewmargaret40](https://community.sambanova.ai/u/andrewmargaret40)\ **Replies:** 1\ **Last updated:** [August 23, 2025, 7:31pm UTC](https://community.sambanova.ai/t/handling-and-keeping-records/1326 "2025-08-23T19:31:24Z")
Hello! I’m thinking about using SambaNova Cloud and would like to know more about how data is handled. Are user prompts and model outputs stored in any way, and if so, for how long? Appreciate any clarification you can… --- ## [Data handling and retention](https://community.sambanova.ai/t/data-handling-and-retention/1314)
**Author:** [@mirnaarasia](https://community.sambanova.ai/u/mirnaarasia)\ **Replies:** 2\ **Last updated:** [August 20, 2025, 2:03am UTC](https://community.sambanova.ai/t/data-handling-and-retention/1314 "2025-08-20T02:03:04Z")
Hello, I’m considering using SambaNova Cloud and wanted to clarify how data is handled. Are user prompts and model outputs stored in any way, and if so, for how long? Also, are they ever used for training or fine-tuning… --- ## [Agentic RAG: Think–Act–Retrieve–Answer](https://community.sambanova.ai/t/agentic-rag-think-act-retrieve-answer/1316)
**Author:** [@shivani.moze](https://community.sambanova.ai/u/shivani.moze)\ **Replies:** 1\ **Last updated:** [August 19, 2025, 3:34am UTC](https://community.sambanova.ai/t/agentic-rag-think-act-retrieve-answer/1316 "2025-08-19T03:34:07Z")
Introduction Large Language Models (LLMs) are powerful, but they face inherent limitations such as outdated knowledge, hallucinations, and an inability to access private or real-time data. Retrieval-Augmented Generation … --- ## [Why do I see a monetary value for "Usage" data that exists before the Development Tier launch?](https://community.sambanova.ai/t/why-do-i-see-a-monetary-value-for-usage-data-that-exists-before-the-development-tier-launch/902)
**Author:** [@Coby](https://community.sambanova.ai/u/Coby)\ **Replies:** 0\ **Last updated:** [February 8, 2025, 9:33pm UTC](https://community.sambanova.ai/t/why-do-i-see-a-monetary-value-for-usage-data-that-exists-before-the-development-tier-launch/902 "2025-02-08T21:33:50Z")
While Navigating the SambaCloud user interface you may notice that in your Usage section that you will see Usage data reflecting an associated dollar value from before the February 8th 2025 date . We did this in orde… --- ## [SambaCloud Dashboard Overview](https://community.sambanova.ai/t/sambacloud-dashboard-overview/1287)
**Author:** [@Rohit.Vyawahare](https://community.sambanova.ai/u/Rohit.Vyawahare)\ **Replies:** 0\ **Last updated:** [July 30, 2025, 5:18am UTC](https://community.sambanova.ai/t/sambacloud-dashboard-overview/1287 "2025-07-30T05:18:24Z")
Purpose: This page provides a high-level overview of the SambaCloud Dashboard. Dashboard Overview: The SambaCloud Dashboard is a user-friendly interface that provides access to various tools and features for working wit… --- ## [A Step-by-Step Guide to AI Inference Using Oumi and SambaNova](https://community.sambanova.ai/t/a-step-by-step-guide-to-ai-inference-using-oumi-and-sambanova/1284)
**Author:** [@shivani.moze](https://community.sambanova.ai/u/shivani.moze)\ **Replies:** 0\ **Last updated:** [July 29, 2025, 11:51am UTC](https://community.sambanova.ai/t/a-step-by-step-guide-to-ai-inference-using-oumi-and-sambanova/1284 "2025-07-29T11:51:31Z")
What is Oumi? Oumi is an open-source AI development platform for training, fine-tuning, deploying, evaluating, and serving large language models (LLMs). It supports models like LLaMA, Mistral, OpenHermes, TinyLlama, an… --- ## [Core Concepts Behind Large Language Models (LLMs)](https://community.sambanova.ai/t/core-concepts-behind-large-language-models-llms/1283)
**Author:** [@shivani.moze](https://community.sambanova.ai/u/shivani.moze)\ **Replies:** 0\ **Last updated:** [July 29, 2025, 7:19am UTC](https://community.sambanova.ai/t/core-concepts-behind-large-language-models-llms/1283 "2025-07-29T07:19:12Z")
What is a Large Language Model? A Large Language Model (LLM) is a type of artificial intelligence trained to understand and generate human language. LLMs like Meta-Llama-3.3-70B-Instruct and Llama-4-Maverick-17B-128E-In… --- ## [Knowledge Distillation in Large Language Models](https://community.sambanova.ai/t/knowledge-distillation-in-large-language-models/1233)
**Author:** [@prajwal.balapure](https://community.sambanova.ai/u/prajwal.balapure)\ **Replies:** 0\ **Last updated:** [June 25, 2025, 2:21am UTC](https://community.sambanova.ai/t/knowledge-distillation-in-large-language-models/1233 "2025-06-25T02:21:49Z")
Introduction LLM Distillation is a specialized form of Knowledge Distillation (KD) aimed at compressing large-scale language models while preserving their performance. It enables smaller, more efficient models to approxi… --- ## [A Deep Dive into Reasoning Models](https://community.sambanova.ai/t/a-deep-dive-into-reasoning-models/1208)
**Author:** [@prajwal.balapure](https://community.sambanova.ai/u/prajwal.balapure)\ **Replies:** 1\ **Last updated:** [June 20, 2025, 1:58pm UTC](https://community.sambanova.ai/t/a-deep-dive-into-reasoning-models/1208 "2025-06-20T13:58:16Z")
Introduction: What Are Reasoning Models? A reasoning model is a type of large language model (LLM) that can perform complex reasoning tasks. Instead of quickly generating output based solely on a statistical guess of wha… --- ## [What Is Multimodal RAG? Simple Guide Using Sambanova APIs and models](https://community.sambanova.ai/t/what-is-multimodal-rag-simple-guide-using-sambanova-apis-and-models/1207)
**Author:** [@shivani.moze](https://community.sambanova.ai/u/shivani.moze)\ **Replies:** 1\ **Last updated:** [June 20, 2025, 1:48pm UTC](https://community.sambanova.ai/t/what-is-multimodal-rag-simple-guide-using-sambanova-apis-and-models/1207 "2025-06-20T13:48:46Z")
What Is Multimodal RAG? Multimodal RAG = Retrieval-Augmented Generation that works with more than just text, like images, PDFs, audio, or videos. Think of it like this: A smart assistant that can search through not just… --- ## [How to activate the endpoint for COE bundles](https://community.sambanova.ai/t/how-to-activate-the-endpoint-for-coe-bundles/1205)
**Author:** [@Rohit.Vyawahare](https://community.sambanova.ai/u/Rohit.Vyawahare)\ **Replies:** 0\ **Last updated:** [June 19, 2025, 3:50am UTC](https://community.sambanova.ai/t/how-to-activate-the-endpoint-for-coe-bundles/1205 "2025-06-19T03:50:31Z")
Purpose: The purpose of this page is to provide a step-by-step guide on creating COE bundles in Studio. COE bundles are pre-configured templates that enable organizations to standardize and accelerate their development p… --- ## [Gradio compatibility](https://community.sambanova.ai/t/gradio-compatibility/427)
**Author:** [@ankit.agrawal](https://community.sambanova.ai/u/ankit.agrawal)\ **Replies:** 0\ **Last updated:** [October 9, 2024, 3:07am UTC](https://community.sambanova.ai/t/gradio-compatibility/427 "2024-10-09T03:07:10Z")
Gradio is the fastest way easily create machine learning applications with a user-friendly web interface powered by SambaNova’s Inference API. Installation pip install sambanova-gradio==0.1.0 Basic Usage Just like if y…