Couldn’t find valid service tier! Please contact your administrator

SambaNova Devs Discussion
,
1

triying to use minimax m2 model on sambanova platform it doesnt work, i get this error:
Couldn’t find valid service tier! Please contact your administrator
other models work fine, do i need to request it to be allowed for my account??

curl -H “Authorization: Bearer ”
-H “Content-Type: application/json”
-d ‘{
“stream”: true,
“model”: “MiniMax-M2.5”,
“messages”: [
{
“role”: “system”,
“content”: “You are a helpful assistant”
},
{
“role”: “user”,
“content”: “Hello!”
}
]
}’
-X POST https ://api.sambanova.ai/v1/chat/completions

1 Like
2

Hi @darwin.ranzone, welcome to our community!

And thank you for trying Minimax on our cloud.

Right now we are currently only serving this to the Enterprise tier.
Developer Tier access will be available next week as we expand capacity.

If you are on the Enterprise tier or are interested in it, let us know and we can upgrade you!
If you are on the Developer tier, thank you for your patience as we finish rolling this out to everyone as we expand capacity.

1 Like
3

@darwin.ranzone is should be available for the developer tier on approximately February 27th. If it gets delayed I will update to let you know.

-Coby

4

Hi Coby, any update on this? I’ve tried accessing mm m2.5 via API with developer tier and still unable to access. Thank you!

5

@darwin.ranzone and @snova I am being told that Minimax should be available on the development tier early this week.

-Coby

6

thanks, looking forward, just tested it and it didnt work yet

7

Great news! Please let us know when it is live - will you also be implementing token cache pricing?

8

sharing an update, still getting this message:

curl -H “Authorization: Bearer xxxxx-xxxxx-xxxx-xxxxxxxxxx”
-H “Content-Type: application/json”
-d ‘{
“stream”: true,
“model”: “MiniMax-M2.5”,
“messages”: [
{
“role”: “system”,
“content”: “You are a helpful assistant”
},
{
“role”: “user”,
“content”: “Hello!”
}
]
}’
-X POST ``https://api.sambanova.ai/v1/chat/completions

Couldn’t find valid service tier! Please contact your administrator

9

Still Same issue

error 422: Couldn’t find valid service tier! Please contact your administrator

10

@darwin.ranzone @spgunarath We apologize for the delay. The release or Minimax 2.5 to the developer tier has slipped. I do not have a new ETA this weekend. I hopefully will have a better estimate on Monday.

-Coby