Linked my card but still stuck with lower limits

SambaNova Devs Discussion
,
1

Please fix this issue asap.

2

Thank you for reaching out. We have received your query regarding the account limits still appearing lower after linking your card. Our team is currently reviewing the issue and will update you shortly.

3

I have observed that similar issue was not being resolved for 3 days for some folks. I expect a better time for this resolution as i don’t want to waste this weekend of my work.

4

@naresh.the.one

you should have access now. We are still in the middle of migrating our billing system to a new release and we are having to toggle the tiers from Free to developer manually.

I do apologize for this confusion

Regards,
Durgesh

5

same for me, could you also help enable it?

6

Thank you for reaching out. We have received your request to enable the updated limits. Our team is currently reviewing this and will assist you shortly.

7

Still facing the same issue. not et resolved.

8

@naresh.the.one We would like to inform you that your user account is currently on the Developer tier. Could you please share the error you are encountering so that we can assist you further?

-Durgesh

9 
{"rateLimit":{"limit-requests-day":20,"remaining-requests-day":0,"reset-requests-day":"2026-03-29T20:48:41.000Z"},"upstream":"https://api.sambanova.ai","model":"gpt-oss-120b"}

I get same rateLimit, should I create new new key?

or Should I give you my email in some place?

10

@rd.intw Thank you for reporting the error, we have identified your email and raised an Internal ticket to address your issue. we will keep you posted accordingly

11

I am trying to use **Llama-4-Maverick-17B-128E-Instruct but it just say “**You have exceeded your requests. Please try again later.” Can you check why is that ?

12

Thank you @naresh.the.one, for providing the error details. We have raised an internal ticket for your account and will escalate the request to our backend team for further review. We will keep you posted once we have an update or resolution here

13

@naresh.the.one I can see an exception in the call back to our old billing system. The migration to the new billing system ( Which will prevent all of this) should be done by the end of this week .

Can you do a few rapid fire API calls to maverick ina. row and see if you see the rate limit change. I do apologize for any frustration you may be experiencing.

-Coby

14

@rd.intw do me a favor do an API call against OSS and then wait 2 minutes and then try MiniMax again.

As I stated in another post the billing system migration should be ocomplete by the end of the week.

-Coby

15

I get the correct rateLimit

```
“rateLimit”: {
“limit-requests”: 60,
“limit-requests-day”: 12000,
“remaining-requests”: 59,
“remaining-requests-day”: 11998,
“reset-requests”: “2026-03-30T01:40:54.000Z”,
“reset-requests-day”: “2026-03-31T01:39:54.000Z”
},
```

Thanks for quick supported.

1 Like
16

Same here. no upgrade after linking card.

17

@chrissoria, please check now. Your issue has been fixed.

18

Hi, I am having the same issue

19

@dominik, the issue is resolved. Please check and confirm the same.
-Durgesh

20

Hi @durgesh.ojha thank you I seem to have developer tier now. But I still get 422 for minimax 2.5 for some reason. Different models seem to work fine.