Hi! I tried using the MinMax 2.5 Model (attached credit card to billing as saw on the forum), but I’m still receiving a “Couldn’t find valid service tier! Please contact your administrator” error whenever I try running inference. Would appreciate the support!
Hi @commonleverageco ,
Hi, thank you for reaching out. We’ve received your issue regarding the MiniMax 2.5 model and the service tier error. Our team will review this and get back to you with a resolution.
Regards,
Shivani Moze
Could you please re-check and confirm that the credit card has been added to the billing section? Once done, please let me know so I can ensure your account transitions properly.
Best regards,
Durgesh
you should have access now. We are still in the middle of migrating our billing system to a new release and we are having to toggle the tiers from Free to developer manually.
I do apologize for this confusion.
Coby